Course series

BCS Certificate in Business Analysis Practice

BCS Certificate in Business Analysis Practice provides attendees with the knowledge and toolset for a holistic approach to investigation and improvement of business s ...

Advanced 24:00 hrs. English

on request

sold out


BCS Certificate in Business Analysis Practice provides attendees with the knowledge and toolset for a holistic approach to investigation and improvement of business situations.

The course aligns with the latest BCS syllabus and “Business Analysis” book.
This interactive 3-day Practitioner course is delivered by BCS-accredited professional trainers with extensive business analysis experience of real-world business problems and opportunities. Attendees learn and practice techniques for strategic analysis, stakeholder analysis, gap analysis, and building a business case for change.
The training delivery approach includes collaborative group activities, case study analysis, and practical exam-based exercises. Attendees are supplied with course notes about business analysis techniques, with references for further reading.

On completion of the Business Analysis Practice
course, delegates will have knowledge,
understanding and experience applying Business
Analysis Practice principles and techniques in:
• The breadth of the Business Analyst (BA) role,
the value of the role, and the skills required
• The processes and techniques of strategy
• Investigation of an oranisation’s business
systems in order to uncover the problems and
issues occurring within them
• The importance of, and techniques used within,
stakeholder management and the need for
analysing perspectives
• Conceptual modelling through the use of
business activity models
• Recommendations for business improvements
and how they may be identified through gap
analysis between desired and current business
• The role of business case within the business
change lifecycle, including the contents of a
business case for the development and implementation of business changes

Rationale for Business Analysis
• The role of the BA throughout the stages of the
business change lifecycle
• Understand the scope of the BA role within the
context of strategic analysis, business analysis,
and IT systems analysis
• Recognise the competencies required of a BA
across the areas of Personal Qualities,
Business Knowledge, and Professional
Understanding the strategic context
• Apply the MOST and Resource Audit techniques
to analyse an organisation’s internal
• Apply the PESTLE and Porter’s Five Forces
techniques to analyse an organisation’s external
• Explain the purpose of a SWOT analysis, and
apply SWOT to a given scenario
Understand the relationship between Critical
• Success Factors (CSF), Key Performance
Indicators (KPI) and Performance Targets
• Use the Balanced Business Scorecard
Understanding the current situation
• Identify generic stakeholder categories using
the Stakeholder Wheel
• Identify the relevant Investigation Techniques
for a given scenario
• Understand the rationale for taking a holistic
view when investigating a business situation
• Interpret the business situation represented in
Rich Pictures, Mind Maps, and Fishbone
Stakeholder Analysis and Management
• Explain different stakeholder perspectives
based on elements of CATWOE, to compare
their world views
• Describe stakeholders in terms of their
power/influence and level of interest
• Select an appropriate stakeholder management
strategy based on the position on the
Power/Interest Grid
• Apply the CATWOE technique to explore
stakeholder business perspectives
Analysing and modelling business activities
• Understand the rationale for building
conceptual models of a business situation
• Construct a conceptual business activity model
(BAM), based on a given scenario
• Understand the role of the five BAM activity
types, and the dependencies between them
• Understand types of Business Events, and the
business activities to handle them
• Analysing business rules
• Understand the rationale for the consensus
business activity model
Identifying potential solutions
• Understand the differences between types of
business rules
• Understand how to carry out a Gap Analysis
• Define a new business model across the
components of POPIT
Building the business case
• Understand the rationale for developing a
business case
• Describe the contents of a business case
• Identify and categorise costs, benefits, risks,
• Understand the rationale for financial appraisal
• Understand where a business case sits within
the business change lifecycle



Participant requirements

There are no course prerequisites, however attendees will be expected to have reviewed chapters 3, 4, 5, 6, and 9 from the most recent BCS publication of “Business Analysis” by Paul, Yeates & Cadle (3rd Edition).


This Practitioner certificate is relevant to Business Analysts, Business Change Managers, Product Owners, or anyone seeking an introduction to organisational strategy and making a business case for change. The course is also aimed at individuals who would like to achieve the internationally recognised BCS Certificate in Business Analysis Practice, on their path to achieving the BCS International Diploma in Business Analysis.

You might also be interested in

Report problem


for your interest in this product.

We will get in touch with the provider immediately and will offer new dates shortly.
We will inform you about the new dates in 14 days at the latest.

Until then you will find the product in your wish list.