Web Based Training
SPM provides a feature-rich development environment that allows organizations to implement social program management solutions. A good understanding of the SPM development environment, its technologies, and associated concepts is essential for all technical roles involved with SPM. This course provides an overview of SPM in terms of its architecture, technical features, and the support it provides for developing custom solutions. During the course, learners will explore the technologies and services that are used to build end-user features
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms
The course covers the following topics:
The high-level architecture of IBM Social Program Management (SPM)
Services to manage cases and outcomes
Business and technical services
Implementing SPM solutions
After completing the course, learners should be able to:
Define the key components of IBM SPM
Outline the runtime architecture and deployment architecture
Access documentation tools and information sources
Explore services for data-gathering and intake
Explore services for supporting the case lifecycle and managing outcomes
Describe the underlying business and technical services
List the features of the application development environment (ADE)
Describe how organizations configure and customize SPM
Outline the release, upgrade, and support processes
Outline the features provided by the application modules
Learners must have a basic understanding of n-tier application development and architectures, including object-oriented development and web development technologies. It is recommended that learners complete the following functional courses before taking this course:
Introduction to IBM Social Program Management 7.X: Functional Overview (9D75G).
This introduction-level course is aimed at anyone who requires a technical overview of the SPM, including developers, architects, project executives, database administrators, testers, system administrators (technical), and other technical personnel.