Web Based Training
This course provides students with thorough conceptual and procedural information on item and pricing administration. The course teaches students to perform item, pricing, and other related configurations using the IBM® Sterling Business Center application. This course is primarily designed for developers and implementers.
The course begins with an overview of the item and pricing concepts along with an introduction to the Sterling Business Center application. The course thereafter provides deep dives into each of these topics - catalog and item administration, customer management, resource pool management, pricing administration, and system configurations.
Through a combination of procedural information and exercises, students can learn to create catalogs, items, pricing rules, and so on. Each unit has a checkpoint for the students to reinforce the topics that were covered.
The following topics will be covered during this course:
Course Overview
Unit 1: Introduction to IBM Sterling Business Center
Lesson 1.1: Introduction to Item and Pricing Concepts
Lesson 1.2: Introduction to IBM Sterling Business Center
Exercise 1.2.1: Navigate the Sterling Business Center
Unit 2: Item Administration
Lesson 2.1: Catalog Management
Exercise 2.1.1: Create a Catalog and a Category
Lesson 2.2: Item Administration
Exercise 2.2.1: Create an Item
Exercise 2.2.2: Create a Classification
Lesson 2.3: Manage Attributes
Exercise 2.3.1: Assign Attribute Values to an Item
Lesson 2.4: Services and Fulfillment Configuration
Exercise 2.4.1: Create a Service Delivery Item
Lesson 2.5: Customer Definitions
Exercise 2.5.1: Create a customer
Exercise 2.5.2: Create a Customer Membership Level
Unit 3: Pricing Administration
Lesson 3.1: Price Lists
Exercise 3.1.1: Create a Price List
Lesson 3.2: Pricing Rules
Exercise 3.2.1: Create a Pricing Rule
Lesson 3.3: Coupons
Exercise 3.3.1: Create a Coupon
Lesson 3.4: Price Types
Exercise 3.4.1: Create a Price Type
Unit 4: System Configurations
Lesson 4.1: System Customizations
Exercise 4.1.1: Perform Master Data Upload
Exercise 4.1.1: Add an Extensible Attribute
Lesson 4.2: System Tasks
Course Wrap Up
After completing this course, students should be able to:
Describe item and pricing concepts.
Navigate the IBM Sterling Business Center application and understand the its functionality.
Create and work with the following item concepts:
Catalogs and subcatalogs
Items
Attributes
Services and fulfillment configurations
Customer management
Create the following pricing engine components:
Price lists
Pricing rules
Coupons
Price types
Describe and perform system tasks such as, master data upload and object extensibility.
Describe the various configurations available in the System Setup tab in the IBM Sterling Business Center application.
Before taking this course, students should have completed:
6W856 - Supply Chain Concepts (Web-based course) (6W856)
6F19G - Introduction to Sterling Order Management (Web-based course) (6F19G)
6F91G Configuring Participant Modeling, Process Modeling, and User Security (6F91G)
This course is designed to train developers and implementers.