IBM Sterling Order Management (V9.5) Configuring Item and Pricing - 6F92G

Description

The course begins with an overview of the item and pricing concepts along with an introduction to the Sterling Business Center application. The course thereafter provides deep dives into each of these topics - catalog and item administration, customer management, resource pool management, pricing administration, and system configurations.

Through a combination of procedural information and exercises, students can learn to create catalogs, items, pricing rules, and so on. Each unit has a checkpoint for the students to reinforce the topics that were covered.

The following topics will be covered during this course:

Course Overview
Unit 1: Introduction to IBM Sterling Business Center

Lesson 1.1: Introduction to Item and Pricing Concepts
Lesson 1.2: Introduction to IBM Sterling Business Center
Exercise 1.2.1: Navigate the Sterling Business Center

Unit 2: Item Administration

Lesson 2.1: Catalog Management
Exercise 2.1.1: Create a Catalog and a Category
Lesson 2.2: Item Administration
Exercise 2.2.1: Create an Item
Exercise 2.2.2: Create a Classification
Lesson 2.3: Manage Attributes
Exercise 2.3.1: Assign Attribute Values to an Item
Lesson 2.4: Services and Fulfillment Configuration
Exercise 2.4.1: Create a Service Delivery Item
Lesson 2.5: Customer Definitions
Exercise 2.5.1: Create a customer
Exercise 2.5.2: Create a Customer Membership Level

Unit 3: Pricing Administration

Lesson 3.1: Price Lists
Exercise 3.1.1: Create a Price List
Lesson 3.2: Pricing Rules
Exercise 3.2.1: Create a Pricing Rule
Lesson 3.3: Coupons
Exercise 3.3.1: Create a Coupon
Lesson 3.4: Price Types
Exercise 3.4.1: Create a Price Type

Unit 4: System Configurations

Lesson 4.1: System Customizations
Exercise 4.1.1: Perform Master Data Upload
Exercise 4.1.1: Add an Extensible Attribute
Lesson 4.2: System Tasks

Course Wrap Up

Aim

After completing this course, students should be able to:


Describe item and pricing concepts.

Navigate the IBM Sterling Business Center application and understand the its functionality.

Create and work with the following item concepts:



Catalogs and subcatalogs


Items


Attributes


Services and fulfillment configurations


Customer management


Create the following pricing engine components:



Price lists


Pricing rules


Coupons


Price types


Describe and perform system tasks such as, master data upload and object extensibility.

Describe the various configurations available in the System Setup tab in the IBM Sterling Business Center application.

Participant requirements

Before taking this course, students should have completed:

6W856 - Supply Chain Concepts (Web-based course) (6W856)

6F19G - Introduction to Sterling Order Management (Web-based course) (6F19G)

6F91G Configuring Participant Modeling, Process Modeling, and User Security (6F91G)

Participant

This course is designed to train developers and implementers.