Questions & answers
What would you like to know?
The following answers to frequently asked questions to quofox will help you to find an answer quickly. If you find an answer to your question, please contact us here or send us an email. We will reply within 48 hours.
Frequently asked questions
Who can see my learning successes and my entire learning history?
Personal learning outcomes and learning history are visible only to the learners themselves in the dashboard area under "My Learning Area/dashboard". It can access no one except the students on these personal area.
What are workshops exactly, and what advantages do they provide?
In just 2 hours, you can ask all of your questions about a subject in a workshop. Anyone can register. Guided by a live trainer, you can benefit from the trainers knowledge as well as that of the other learners in the community.
What is a course?
In a course, you conveyed the learning in a virtual classroom with a live instructor. The course takes usually two hours and may include a seminar paper or a handout and IT issues you can transfer the 5-hour access to an online lab, with the learned knowledge into practice.
What are online labs and how long are they available?
An online lab is a virtual machine, which, filled with the help exercises to the respective course - to transfer theoretical knowledge into practice. You can start the online Lab 5 days after the session. Its friends then for a total of five hours available! Please note that there is no start / stop function. Take enough time for the processing of the exercises so.
Conditions of participation
Can I participate in online courses with just a Windows PC?
Our online courses run on all operating systems via any HTML5-enabled browser.
Who do I contact if I want to give feedback?
After participating in a course page can be an online feedback form filled in and therefore evaluated the course and everything that entails, on our. This review helps us to keep our offer always at the highest quality level. Outside of online courses contact form can be given at any time but also about our response to our offer.
Can I participate in the community without taking an online course?
Of course, you can always participate in the community, even if you are not currently taking an online course. To do so, simply log in and get started.
Can I combine my courses any way I want to?
According to the principle "Learn how, where and when you want." You can assemble your learning path individually and exactly according to your wishes and needs. Since our courses are modularized and usually last two hours, you have the opportunity to get a taste of many areas that interest you.
If I book a video course, do I get to keep the video or will I only have temporary access to it?
If a video course is booked, the video can also be viewed as many times as desired. It is not time-limited.
If I log in via Facebook, what personal data is shared?
Where can I find comprehensive how-to guides?
All patterns are available on our platform here.
How can I add my employer as the invoice recipient?
Log in to quofox.com. Under My Learning/Profile you can enter a separate billing address. Enter the information for your employers accounting department, and we will send the invoice directly there in the future. Please discuss this approach with your company in advance to ensure that the process runs smoothly.
Support & Help
Who do I contact if I receive an error message or need help?
If you need help, please contact our support team at +49 (0) 211/93672232 from 9:00am to 6:00pm. We are sure they will be able to take care of your problem. In addition, you can always send an e-mail to support[at]quofox.com or contact us through the contact form.