IBM Cúram Social Program Management (SPM) 6.x Technical Overview - 9D63G

Description

SPM provides a feature-rich development environment that allows organizations to implement social program management solutions. A good understanding of the SPM development environment, its technologies, and associated concepts is essential for all technical roles involved with SPM. This course provides an overview of SPM in terms of its architecture, technical features, and the support it provides for developing custom solutions.

Using examples and hands-on exercises, learners will develop a broad understanding of SPM, which will enable them to interpret SPM information sources and take advantage of SPM features.

During the course, the following topics are covered:

The high-level architecture of IBM Social Program Management (SPM)
Services to support common SPM functions
Business and technical services
Developing solutions with SPM.

Aim

After completing this course, students should be able to:

Define the key components of IBM SPM
Outline the runtime architecture and deployment architecture
Access documentation tools and information sources
Describe the services for data gathering and intake
Describe the services for supporting the case lifecycle
Describe the underlying business and technical services
Interpret the SPM data model
List the features of the application development environment (ADE)
Describe how organizations customize SPM applications
Explain the release, upgrade, and support processes
List the features provided for analytics.

Participant requirements

Students must have a basic understanding of n-tier application development and architectures, including object-oriented development and web development technologies. Students must have completed one of the following functional courses:

Introduction to IBM Social Program Management 6.0.5: Functional Overview or
Fundamentals of the IBM SPM Platform for Business Analysts 6.0.5

Participant

This introduction-level course is aimed at anyone who requires a technical overview of the SPM, including developers, technical architects, project executives, database administrators, testers, system administrators (technical), and other technical personnel.