ITIL® Foundation (2011)

Description

This course offers the best introduction to the ITIL® framework and is ideal for those who want to improve their career opportunities by obtaining a worldwide recognized IT-certification. The series of lectures cover the description and definition of service management, and provide insight into the service lifecycle and how this aspect helps IT to deliver services to businesses.

Aim

The series of lectures cover the description and definition of service management, and provide insight into the service lifecycle and how this aspect helps IT to deliver services to businesses.

Participant

Servicemanager

Training modules