Web-based training

Business Analysis for Agile BPM Process Transformation - ZB825G

This course is also available as classroom course Business Analysis for Agile BPM Process Transformation (WB825G).

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This course teaches you agile methods to approach business process analysis for Business Process Management (BPM) implementations.

The course focuses on proven business process transformation analysis approaches for delivering process transformation projects by using an agile methodology and the extensive IBM knowledge base collection of IBM Systems Solution Implementation Standard (ISSIS) artifacts. ISSIS represents an agile methodology that the IBM Cloud Services organization uses to maximize client return on investment. It provides IBM technology and product-specific best practices and BPM artifacts that are derived from hundreds of project implementations.

The course begins with an overview of Business Process Management and change management concepts. You learn about managing upstream and downstream process transformation impacts, and the cross-functional importance of business processes to the overall objectives of an organization. The course then explores the agile business process analysis methods and supporting project tasks and work products that make a process transformation project successful. It covers concepts and activities such as process analysis, process improvement, working with As-Is and To-Be processes, Business Process Model and Notation (BPMN), and identifying and working with key performance indicators (KPIs).

This course also introduces you to IBM Blueworks Live (BWL), which is software as a service (SaaS) that can help organizations quickly document and improve business processes by enabling collaboration and process automation in a secure, cloud-based environment. BWL represents one approach to collecting process transformation information that is required to create appropriate BPM deliverables such as user stories for each process task and process participants.

Throughout the course, you participate in hands-on demonstrations and predefined case study exercises that are designed to reinforce the concepts and skills that are covered in the lectures.

For information about other related courses, see the IBM Training website:


If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms

Course introduction
Introducing the Process Transformation Methodology
Using the Agile Process Transformation Methodology
Exercise: BPM assessment
Introduction to Blueworks Live
Exercise: Case study and Blueworks Live setup
Exploring the Business Process Management Analyst role
Exercise: Analyzing a process to create the As-Is process model
Improving business processes
Exercise: Improving a process
Discovering the IBM Systems Solution Implementation Standard (ISSIS)
Business analysis practices
Exercise: ISSIS and user stories
Ensuring a smooth transition
Exercise: Playback Zero
Course summary


Describe Business Process Management (BPM) and its benefits to an organization
Describe agile business process analysis methods and supporting project tasks and work products that are used in a process transformation project
Document business process and decision management opportunities and attach relevant references to clarify project goals and requirements for the process transformation
Define detailed business requirements as user stories within the process context
Create a macro design with design thinking
Map high-level Activities and Participants in a business process by using Blueworks Live
Generate and refine a detailed Process Diagram by using Blueworks Live
Establish a change management plan to garner acceptance and buy-in for process improvement initiatives
Document detailed processes through validation and enhancement of blueprints, with key inputs and outputs and known issues and impacts
Create process user stories for project task estimation and prioritization
Describe DevOps and how it affects development projects
Explain the difference between BPM projects and other IT implementation projects
Facilitate process discovery sessions
Identify key performance indicators (KPIs) for a process
Identify next steps for process improvement initiatives
Describe the tools that are available in the IBM Systems Solution Implementation Standard (ISSIS) repository and how they can be used for business process and rules analysis
Describe the working relationship between the Business Analyst, Subject Matter Experts, Solution Architect, and development team

Participant requirements

This course has no prerequisites.


This course is designed for all project team members who are involved in the analysis and definition of organizational processes.

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