Web-based training
This 3-day course provides students with an understanding of how to configure order management rules and administer the order fulfillment process using IBM® Sterling Order Management.
The course begins with an introduction of order and inventory management concepts and then covers Sales Order specific configurations. The course then proceeds to describe sourcing and scheduling of orders, rules related to order fulfillment, and payment, and covers configuration of service capacity. The course concludes with an explanation of Return Orders.
The following topics will be covered during this course:
Course Overview
Unit 1: Order Management Basics
Lesson 1.1: Order Management Overview
Lesson 1.2: Inventory Management
Exercise 1.2.1: Inventory Management
Unit 2: Order-related Configuration
Lesson 2.1: Sales Order Specific Configuration
Exercise 2.1.1: Sales Order Specific Configuration
Lesson 2.2: Sourcing and Scheduling Rules Configuration
Exercise 2.2.1: Sourcing and Scheduling Rules Configuration
Lesson 2.3: Order Fulfillment Rules Configuration
Exercise 2.3.1: Fulfilling an Order
Unit 3: Service Capacity Configuration
Lesson 3.1: Service Capacity Configuration
Exercise 3.1.1: Create a Resource Pool
Unit 4: Payment Rules Configuration
Lesson 4.1: Payment Rules Configuration
Exercise 4.1.1: Process Payments and Create Invoices
Unit 5: Managing Returns
Lesson 5.1: Managing Returns
Exercise 5.1.1: Managing Returns
Course Wrap-up
After completing this course, students should be able to:
Configure rules related to inventory in the Global Inventory Visibility application of Sterling Selling and Fulfillment Foundation.
Configure business rules related to Sales Orders including, order creation, modification, and monitoring in the Distributed Order Management application of Sterling Selling and Fulfillment Foundation.
Configuring sourcing and scheduling rules for an order.
Configure rules related to resource pools and resource capacity to fulfill service requests.
Configure payment processing-related rules such as payment types, financial rules, authorization and invoicing rules.
Before taking this course, students should have completed:
6F91G Configuring Participant Modeling, Process Modeling, and User Security instructor-led course (6F91G)
6F92G Configuring Item and Pricing instructor-led course (6F92G)
This course is designed to enable developers and implementers of Sterling Order Management to configure Sales Order management rules and administer the order fulfillment process.