Web-based training
This self-paced course provides a functional overview of the IBM Outcome Management Enterprise Module. The course also introduces IBM Business Analysts (BAs) and other functional personnel to the main Outcome Management configuration options. Outcome Management is a citizen-centric approach to social services delivery that targets the results that a citizen needs to achieve, rather than simply listing the available services. Outcome Management adopts a collaborative approach that enables social program management (SPM) agencies to use the expertise of individuals within their own ranks, and also to harness relevant knowledge and skills within other organizations.
The IBM Outcome Management Enterprise Module is part of the IBM Social Program Management 6.X suite of products. IBM Outcome Management provides a comprehensive set of functionality to enable agencies to plan, coordinate, and evaluate the set of services, programs, and activities carried out for or by clients for the purpose of attaining positive outcomes.
If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
http://www.ibm.com/training/terms
Course Overview
Unit 1: Outcome Management Basics and Related Technologies
Unit 1 Lesson 1: Introducing Outcome Management
Unit 1 Lesson 1 Exercise1: Building an Outcome Plan
Unit 1 Lesson 2 Outcome Management: Related Technologies
Unit 2 Configuring Outcome Management Assessments and Outcome Plans
Unit 2 Lesson 1: Configuring Assessment Definitions Part One
Unit 2 Lesson 2: Configuring Assessment Definitions Part Two
Unit 2 Lesson 3: Configuring Outcome Plans
Course Wrap Up
Provide a high-level overview of the IBM Outcome Management Enterprise Module.
List and describe the key components of Outcome Management.
List and describe the other technologies that Outcome Management uses.
List and describe the configuration options that Outcome Management provides for the following components:
Assessment Definitions
Categories
Classifications
Roles
Factors
Outcome Plans
You should have:
An in-depth knowledge of health and human services programs.
Experience of typical business analyst (BA) activities related to system implementations.
Experience of translating Social Welfare legislation into Eligibility and Entitlement business rules.
You should also have attended or taken the ILT or SPVC version of following BA courses:
Fundamentals of the IBM SPM Platform for Business Analysts 6.0.5 (9D47G) or
Fundamentals of the IBM SPM Platform for Business Analysts 6.0.5 (9D47GI)
This intermediate course is designed to introduce learners to the product knowledge and administrative skills that are required to configure the IBM Outcome Management Enterprise Module. The course is suitable for IBM business analysts, system administrators, product consultants, and developers who need to know how to configure Outcome Management via the IBM SPM Platform administration tool.