Web-based training
Introduction to IBM Cúram Social Program Management 7.X: Functional Overview - 9D75G
IBM offers products that SPM agencies need to provide government-funded social, health, and other services to citizens. The course provides a high-level summary of the IBM SPM Platform and the IBM Application Modules. The course describes the main components of the SPM Platform. It also describes the respective functions of the Application Modules. The course explains the SPM Platform and Application Modules by describing their respective functions in the context of the citizen and agency needs that they address. This web-based course has no virtual lab associated with it.
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Description
If you are enrolling in a Self Paced Virtual Classroom or Web-Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. http://www.ibm.com/training/terms
The unique approach that IBM adopts to the requirements of SPM agencies and the needs of their clients.
The main components of the IBM SPM Platform and how they meet agency requirements and citizen needs.
The respective features and functionality of the Application Modules and how they meet the specific needs of citizens and SPM agencies.
Aim
After completing this course, students should be able to:
Describe the IBM approach to SPM.
Describe the participant management and case management functionality that the IBM SPM Platform provides.
Describe the financial management functionality that the IBM SPM Platform provides.
Provide a high-level overview of Intake.
Identify the different components of Workflow and outline their roles.
Provide an overview of how communications are handled in .
List and describe the following IBM Application Modules:
Appeals
Archiving
Business Intelligence and Analytics
Child Welfare
Evidence Broker
Identity Intelligence
Income Support
Income Support for Medical Assistance
Life Event Management
Outcome Management
Provider Management
Provider Match with Watson
Social Enterprise Collaboration
Universal Access
Verification Engine
Participant requirements
There are no prerequisites for this course.
Participant
This course is intended primarily for anyone who needs a general overview of the features and functionality of the IBM SPM Platform 7.X, including testers, project managers, and product administrators.