Web-based training
Customer-centric Thinking
Companies are moving away from traditional prod
of
mybreev GmbH
General
1 hrs. 40 min.
English
Recommend this course
Description
Companies are moving away from traditional product-centric strategies and beginning to embrace the idea of customer centricity. After all, to increase profits and gain a competitive advantage, customer centricity is becoming increasingly important.
In this e-learning course, employees learn:
- What the consequences are of not thinking customer-centric
- What makes a customer-centric company
- What the benefits of a customer-centric mindset are
Course duration: 25 min
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